Introduction

Welcome to the Guest Documentation for Juno! As a guest, you have access to an intelligent travel and expense management platform designed to make your entire travel experience seamless and compliant with your organization’s policies.

What Guests Can Do

As a guest in Juno, you can:

• Book travel automatically — Get flights and hotels booked based on your organization’s policies
• Submit expenses easily — Upload receipts and have them automatically analyzed by AI
• Get instant support — Chat with Scout AI for help with travel and expense questions
• Use transportation vouchers — Access Uber vouchers for ground transportation
• Track everything — Monitor your bookings, expenses, and reimbursement status from your dashboard
• Choose reimbursement methods — Select how you want to receive payments

Available Documentation

Your Trip

• Your Dashboard — Navigate your dashboard, view your itinerary, and access trip details
• Flight Booking — Search, select, and book flights that comply with your organization’s travel policy
• Hotel Booking — How Juno selects and books hotels based on policies and event location
• Uber Vouchers — Use organization-provided Uber vouchers for ground transportation during your trip
• Split Payments — Pay for extra hotel nights beyond what your organization covers

Expense Management

• Submitting Expenses — Learn how to submit out-of-pocket expenses and mileage claims for reimbursement
• AI Receipt Parsing — Upload receipts and use AI to automatically extract expense information
• Setting Up Reimbursement Methods — Choose your preferred method for receiving expense reimbursements

Account & Support

• Settings & Profile — Manage your account, traveler details, notifications, and payment methods
• Scout AI Support — Get help from Scout, Juno’s AI assistant for travel and expense questions
• Contacting a Travel Agent — How to connect with a live travel agent through Scout

Your Guest Journey

1. Receive an invitation — Your journey begins when a coordinator invites you to an event in Juno
2. Book travel — Juno helps you find and book compliant flights and hotels for your trip
3. Travel with support — Use Uber vouchers and get assistance from Scout AI during your trip
4. Submit expenses — Upload receipts and submit expenses with AI-powered parsing and categorization
5. Get reimbursed — Receive payments through your preferred reimbursement method

Getting Started

If you’re new to Juno, we recommend starting with Your Dashboard to understand what you’ll see, then reviewing Flight Booking if you need to book travel, or Submitting Expenses if you need to submit expenses.