Introduction

Welcome to the Coordinator Documentation for Juno! As a coordinator, you orchestrate the entire guest experience from invitation to reimbursement. Juno’s streamlined coordination tools allow you to manage events efficiently while maintaining full oversight and control.

What Coordinators Can Do

Coordinators in Juno can:

• Create invitations quickly - Send individual invites in under a minute or bulk invite via CSV
• Configure event details - Set dates, locations, and travel parameters for each guest
• Manage payment methods - Add and manage credit cards for guest bookings when required by organizational policies
• Monitor guest progress - Track guests through the complete event lifecycle with real-time status updates
• Review and approve requests - Handle out-of-policy expenses, flight changes, and hotel bookings
• Manage approvals workflow - Approve, reject, or partially reimburse expense submissions
• Extend expense deadlines - Provide additional time for guests to submit expenses when needed
• Track financial oversight - Monitor total spending, approved amounts, and reimbursement progress
• View comprehensive activity - Access detailed guest activity logs and chronological interactions

Available Documentation

Guest Invitation Management

• Inviting a Guest - Learn Juno’s streamlined invitation process, including individual and bulk CSV uploads, event configuration, and automated booking coordination
• Managing Invites - Monitor guest invitations, track progress through the event lifecycle, manage approvals, and oversee guest activity from your dashboard

Payment Management

• Managing Payment Methods - Learn how to add and manage your own credit cards for guest bookings when required by your organization’s payment policies

Coordinator Workflow

1. Invite Guests: Send invitations that automatically trigger Juno’s booking and coordination flow
2. Monitor Progress: Track each guest’s journey with real-time status updates and comprehensive dashboards
3. Handle Approvals: Review out-of-policy requests for expenses, flights, and hotels with streamlined approval tools
4. Oversee Completion: Monitor reimbursements and ensure successful event completion

Getting Started

If you’re new to coordinating in Juno, start with Inviting a Guest to learn the efficient invitation process, then review Managing Invites to understand your ongoing oversight and approval capabilities.