Inviting Guests to an Event

Once you’ve created an event and set up at least one group, you can start inviting guests. Guests are added to an event, manually or via CSV, in draft format. From here you can review the guest details, resolve duplicates, and make corrections before sending all invitations at once.

You don’t have to add all guests at once — you can save drafts as you go and come back to add more at any time. You can continue adding guests throughout the event, but keep in mind any booking cutoff dates set on their group, as guests invited after the cutoff won’t be able to book.

Opening the Invite Form

From your event dashboard, click the Invite Guests button. This opens a full-screen drawer where you can add guests manually or upload a CSV.

The Invite Guests button only appears when your event has at least one active group. If you don’t see it, create a group first.

Adding Guests Manually

Click “Add Guest”

In the invite drawer, click the Add Guest button to open the guest form.

Enter Guest Details

Fill in the following fields:

Email Address (required) — The guest’s email where the invitation will be sent
First Name (optional)
Last Name (optional)
Event Group (required) — Select which group this guest belongs to
Language — The guest’s preferred language. Determines the language of the invitation email and the default language the guest sees when they first log in. If not set, invitations are sent in English. Guests can change their language at any time after logging in.
Custom Fields — If your organization has configured custom fields, they will appear here. Fields may be pre-populated with default values from the group configuration

Save the Guest

Click Save to add the guest as a draft. If the “Create more” toggle is on, the form stays open so you can immediately add another guest.

Importing Guests via CSV

For larger events, CSV upload is more efficient than adding guests one by one.

Download the Template

Click the CSV Upload button, then download the template CSV. The template includes columns for:

Email address
First name
Last name
Group name
Any custom fields configured for your organization

Prepare Your CSV

Fill in the template with your guest data. Tips:

The email column is required — all other columns are optional
For multi-select custom fields, separate values with commas
Make sure group names match exactly (they are case-sensitive)

Upload and Map Columns

Upload your CSV file. Juno will attempt to auto-map columns based on their headers. Review the mapping and adjust if needed.

Review Imported Guests

After import, the guests are added to your draft list alongside any manually added guests.

Reviewing Draft Guests

Before sending invitations, you’ll see all your draft guests in a table view with the following tools:

Filters

A segmented control at the top lets you quickly filter:

All — Shows every draft guest
Needs Attention — Guests with validation errors (e.g., invalid email format, missing required fields)
Duplicates — Guests that appear more than once in your draft list or that match already-invited guests

Search

Use the search bar to find guests by name or email.

Editing a Guest

Click on any guest row to open the edit form. You can update their details, change their group assignment, or fix validation errors.

Removing Guests

Select individual guests or use bulk selection to remove drafts you don’t want to send. You can select multiple guests using the checkboxes and delete them in bulk.

Sending Invitations

When you’re satisfied with your draft guest list:

Click Send Now
If duplicates are detected, you’ll be given the option to remove them before sending
If your organization requires a coordinator card for payment, you’ll be prompted to confirm the payment method
Confirm to send

Each guest receives a welcome email with instructions to access their Juno booking portal.

Invitations are processed asynchronously. For large events with many guests, it may take a few moments for all invitations to be sent. You can continue using the dashboard while invitations are being processed.

Draft Guests Banner

If you’ve added guests but haven’t sent invitations yet, a draft banner appears at the top of your event dashboard. It shows:

The number of draft guests waiting to be sent
When the list was last edited
A Review and Send button that reopens the invite drawer

This makes it easy to pick up where you left off if you need to step away before finishing.

After Invitations Are Sent

Once invitations are sent, guests appear in the event dashboard’s Invites table. From there, you can:

Track each guest’s invite status (sent, accepted, etc.)
Monitor their booking progress
Review approvals for out-of-policy bookings
Send reminder emails to guests who haven’t booked yet

See The Event Dashboard for a full overview of monitoring tools.