Introduction

Juno’s Events product gives coordinators a centralized way to manage travel and expense needs for meetings and events. Instead of inviting guests one by one, you can create an event, organize guests into groups, configure travel and hotel options per group, and monitor everything from a single dashboard.

How Events Work

At a high level, the Events workflow follows these steps:

1. Create an event — Define the event name, location, and dates
2. Set up groups — Organize guests into groups with distinct travel policies, booking types, and dates
3. Configure hotel options — Add hotel options (direct bookings or room blocks) that groups can use
4. Invite guests — Add guests manually or via CSV upload, assign them to groups, and send invitations
5. Monitor and manage — Track invite statuses, booking progress, approvals, and more from the event dashboard
6. Make changes as needed — Edit event details, update groups, or cancel when circumstances change

Key Concepts

Events

An event is the top-level container that holds all the details about your meeting or event — its name, location, dates, and all associated groups and guests. See Creating an Event to get started.

Groups

Groups let you organize guests into cohorts with different configurations. For example, a conference might have a “Speakers” group with different travel dates and policies than a “General Attendees” group. Each group defines:

• Travel dates (arrive by / leave after)
• Which products are enabled (flights, hotels, ground transportation, expenses)
• Travel and expense policies
• Hotel selection settings
• Booking cutoff dates

See Managing Groups for details on creating and configuring groups.

Hotel Options

Hotel options are configured at the event level and can be assigned to groups. There are two types:

• Direct Book — Guests book directly with the hotel at available rates, with an optional maximum nightly price for auto-approval
• Room Block — You arrange a block of rooms directly with the hotel at a negotiated rate. Juno collects guest reservations and emails the hotel contact on a regular cadence with the updated rooming list

See Managing Hotel Options for setup instructions, or Managing Room Blocks for room block-specific guidance including handling date change requests.

Event Managers

The coordinator who creates an event is automatically the event owner. You can add other coordinators from your organization as event managers, giving them the same level of access to the event. See Event Managers for details.

Guest Invitations

Guests are added to an event, manually or via CSV, in draft format. From here you can review the guest details, make corrections, and then send invitations. Juno handles the rest — sending welcome emails, managing booking flows, and tracking progress. See Inviting Guests for the full workflow.

The Event Dashboard

Once guests have been invited, the Event Dashboard gives you a centralized view of invite progress, booking status, approvals, dynamic tiles, and proactive texts.

Changes and Cancellations

See Making Changes to an Event to understand what can be edited and when, or Cancelling an Event or Group for how cancellations work and their impact on existing bookings.